Privacy Policy
Effective as of: July 13, 2026
This Privacy Policy explains how Floodline Restoration Co. collects, uses, and shares information through our website, waterdamagecanarsie.com. It applies to anyone who visits the site or submits a service request through it. By using the site or sending us a request, you are accepting the practices described here.
Floodline Restoration Co. is a home-service marketing and referral company. We advertise home services, take requests from visitors, and pass those requests to independent businesses that actually perform the work. We do not send crews or technicians to any job.
If you have questions about this policy, you can reach us through our contact page.
Last updated: July 13, 2026
1. Children Under 13
Our website is intended for adults who are looking for home-service help. We do not direct waterdamagecanarsie.com at children under the age of 13, and we do not knowingly collect any personal information from anyone in that age group.
If you believe a child under 13 has submitted information through our site, please contact us through the contact page and we will remove it promptly.
2. Information We Collect
We collect information in two main ways: directly from you, and automatically when you use the site.
Information you give us. When you fill out a quote form, start a chat, or call us, you typically provide some or all of the following:
- Your name
- A phone number where you can be reached
- An email address
- The address where the work would be done
- A description of the project or the problem you need help with
Information collected automatically. When you browse waterdamagecanarsie.com, our servers and third-party tools record basic technical data such as which pages you visited, how long you spent on them, the type of browser and device you used, and a general idea of your location based on your IP address. This helps us understand how people use the site and whether our advertising is working.
3. Analytics and Advertising Data
We use analytics and advertising tools to measure traffic patterns, track which marketing channels bring visitors to waterdamagecanarsie.com, and improve the site over time. These tools give us aggregate reports - for example, how many visitors came from a particular region or clicked on a particular ad.
Aggregate or de-identified statistics of that kind are not sold to anyone. They are used internally or shared with the vendors that run the tools on our behalf, who are only permitted to use the data to provide those services to us.
Note that this statement applies only to aggregated, de-identified analytics data. Information you submit through a form or chat is handled differently, as described in the sections below.
4. How Your Information Is Shared and Your Consent to Contact
Who receives your request. The whole point of submitting a service request through waterdamagecanarsie.com is to get connected with someone who can actually do the work. When you send us a request, the contact details and project information you provided are forwarded to local home-service businesses that have agreed to receive and respond to leads in our network. Those businesses are not our employees or contractors - they run their own operations, set their own prices, and will reach out to you directly to discuss your project, schedule an estimate, or provide a quote.
Your consent. By submitting a form, starting a chat session, or otherwise sending us your information, you are agreeing to have that information passed along to those businesses as described above. You are also agreeing that Floodline Restoration Co. and the business that receives your request may contact you - by phone call, text message, or email - to follow up on your request. That contact may come from an autodialer or may use a prerecorded or artificial voice.
Agreeing to receive calls, texts, or emails is not a requirement to purchase any service. You can ask a business for help without agreeing to automated contact, though doing so may affect how quickly someone follows up with you.
5. Cookies and Similar Technologies
Like most websites, waterdamagecanarsie.com uses cookies and similar tracking technologies. We use them to remember your preferences, keep the site functioning properly, and understand how visitors move through our pages.
We also use advertising-related cookies that help us and our advertising partners show relevant ads and measure ad performance. Under some state privacy laws, the use of those advertising and tracking cookies may qualify as the "sharing" of personal information for targeted advertising purposes.
You can control or delete cookies through your browser settings. Instructions vary by browser, but most browsers let you block all cookies, delete cookies that have already been set, or alert you before a cookie is stored.
If you want to limit the use of advertising or analytics cookies that may count as sharing under applicable state law, you can also make that request through our contact page and we will work with you to honor it.
6. How Long We Keep Your Information
We keep personal information only for as long as it is reasonably needed. In practice, that means holding onto your request details long enough to route your request to the right business and confirm it was received, and then for whatever additional period our legal obligations, dispute-resolution needs, or standard business-records practices require.
Once information is no longer needed for those purposes, we delete it or de-identify it.
7. Affiliated Brands and Shared Service Providers
Floodline Restoration Co. is one of several home-service websites and brands that operate under common ownership and management. Those related brands serve different trades, geographic markets, or customer segments, but they share certain back-end infrastructure - including the platforms we use for call handling, scheduling, customer relationship management, web hosting, and marketing technology.
Because of that shared infrastructure, your personal information may flow among those related brands and the vendors that support all of them. For example, if a request comes in for a trade or service area that is better matched to a related brand in our group, your information may be routed accordingly. The same shared systems are also used for support functions like billing, fraud prevention, and maintaining the quality of our referral network.
Any affiliated brand or third-party vendor that receives your information in this context is required to treat it in accordance with this policy or a policy that provides materially the same protections.
8. Text Message (SMS) Disclosures
If you provide your phone number through waterdamagecanarsie.com, here is what you should know about text-message communication:
- Who may text you. Both Floodline Restoration Co. and the independent home-service business that receives and handles your request may send you text messages related to your inquiry.
- Type of technology used. Your consent covers text messages and phone calls placed using an automatic telephone dialing system (autodialer) as well as messages or calls that use a prerecorded or artificial voice.
- Not a purchase condition. Consenting to calls or texts is never a condition of buying any goods or services from anyone in our network.
- Message frequency. How often you hear from us or from the business handling your request depends on the nature of your project and how the conversation develops - there is no fixed number of messages per week or month.
- Carrier charges. Message and data rates may apply depending on your mobile carrier and plan.
- How to stop texts. Reply STOP to any text message to stop receiving texts from that sender. Reply HELP if you need assistance. Please be aware that opting out of texts will not automatically end other types of follow-up - such as phone calls or emails - about an open service request unless you specifically ask us to stop those as well.
- Other opt-out options. You can also send an opt-out or help request through our contact page.
9. Privacy Rights for State Residents
Residents of California, Virginia, Colorado, Connecticut, and Utah - and residents of other states that have enacted comparable consumer privacy legislation - have specific rights regarding their personal information. This section describes those rights and how to exercise them.
Your rights. Depending on the state you live in, you may have the right to:
- Know what categories of personal information we have collected about you and who received it;
- Obtain a copy of the specific pieces of personal information we hold about you;
- Ask us to correct information that is inaccurate;
- Request that we delete your personal information, subject to certain legal exceptions;
- Receive a portable copy of your data in a commonly used format;
- Opt out of the sale or sharing of your personal information, and opt out of targeted advertising or profiling based on your data.
Important notice about how our business works. When you submit a service request through waterdamagecanarsie.com, the contact and project information you provide is passed on to the local businesses in our network that will respond to your inquiry. Under the privacy laws of some states, that transfer may be considered a "sale" or a "share" of personal information. We are not in a position to claim otherwise.
If you do not want your information forwarded to those businesses, please do not submit a request through the site. If you have already submitted a request and want to withdraw or opt out, contact Floodline Restoration Co. through the contact page. That contact page is our opt-out mechanism - there is no separate banner, toggle, or button to click.
How to submit a rights request. Send your request through the contact page. You may also submit a request through an authorized agent, but we may require written proof that the agent is authorized to act on your behalf. We may also need to verify your identity before we fulfill any request. Once we receive a verified request, we will respond within the time period required by the law that applies to your state.
Appeals. If we decline your request in whole or in part, you may appeal that decision by replying to our response or by contacting us again through the contact page. We will tell you the outcome of your appeal and, where required by law, explain how you can escalate further.
No discrimination. Exercising any of the rights described here will not result in you being denied service, charged a higher price, or receiving a lower level of service. We treat everyone the same regardless of whether they have exercised their privacy rights.
10. Questions and Privacy Requests
If you have any questions about this Privacy Policy, want to understand how your information has been used, or want to submit a formal privacy rights request, please reach out to us through our contact page.
We will do our best to respond promptly and to address your concern clearly. For formal privacy rights requests from state residents, our response times are governed by the applicable state law as described in Section 9 above.
Floodline Restoration Co. - waterdamagecanarsie.com - Canarsie, NY - © 2026